Warranty & Service
At Apertured.in, we assist customers with product queries, lighting setup guidance, compatibility checks, and service-related support for professional film lighting and production equipment.
Warranty and service support may vary by brand. Some products are supported directly by Apertured.in, while others are handled by the brand, manufacturer, or authorised service partners.
How We Can Help
- Product selection and compatibility guidance
- Lighting setup and technical assistance
- Warranty information based on brand policies
- Guidance on the correct service or repair process
Warranty Coverage
Warranty coverage is provided as per the respective brand or manufacturer policy and typically applies to manufacturing defects only.
The following are generally not covered under warranty:
- Physical or accidental damage
- Misuse or improper handling
- Wear and tear over time
- Liquid or environmental damage
- Unauthorised modifications or repairs
Before Contacting Us
To help us assist you faster, please share the following details:
- Product name and model
- Order number or invoice copy
- Clear description of the issue
- Photos or videos, if applicable
Important Note
Apertured.in operates as a dealer and support platform for selected professional lighting and production brands. We may not directly handle warranty claims or repairs for all products listed on our website.
Where applicable, we will guide you to the appropriate brand, manufacturer, or authorised service centre for resolution.
Need Help?
For product queries, warranty guidance, or technical support, please contact us via WhatsApp or email.
Email: sales@apertured.in
WhatsApp: +91 9037037577